Shipping Policy

At Bright Aleco, we are committed to delivering your order as quickly and securely as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high order volume, processing times may be slightly extended.

Shipping Rates

Shipping costs are calculated at checkout based on your selected shipping method and destination.

Switzerland

• Economy Shipping: €4.90
• Priority Shipping: €7.90

International Shipping

• International Economy: €9.90
• International Priority: €14.90

Shipping rates may change without prior notice.

Estimated Delivery Times

Switzerland

• Economy Shipping: 2–5 business days
• Priority Shipping: 1–3 business days

International

• International Economy: 7–15 business days
• International Priority: 4–10 business days

Delivery times are estimates only and are not guaranteed.

Tracking Information

Tracking information will be provided whenever available and will be sent via email once your order has been dispatched.

Customs, Duties, and Taxes

International customers are responsible for any customs duties, import taxes, or fees imposed by their country's customs authorities.

Bright Aleco is not responsible for delays caused by customs clearance procedures.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us at brightaleco@hotmail.com.

We will work with the shipping carrier to investigate the shipment and assist where possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

Bright Aleco is not responsible for orders shipped to an incorrect address provided by the customer.

Contact Information

For any shipping-related questions, please contact:

Bright Aleco
Email: brightaleco@hotmail.com